Contact
Reach the right team without guesswork.
Most questions get a reply within one business day. Pick the category that matches your request and we'll route it quickly.
Customer support
Login issues, lessons not loading, progress problems, and bug reports.
support@swipelijk.comInclude your account email and the exact section or lesson involved.
Billing and subscriptions
Web payments, Google Play subscriptions, App Store subscriptions, invoices, cancellation, premium access, and refund eligibility.
billing@swipelijk.comInclude the email used for the subscription and whether it was a web, Google Play, or App Store purchase.
Privacy and GDPR
Data access, export, correction, or deletion requests.
privacy@swipelijk.comUse this inbox for privacy rights requests for the website, Android app, or iOS app.
General inquiries
Partnerships, media, collaborations, and broader product questions.
hello@swipelijk.comUse this when your question is not tied to an account problem.
āBefore You Send
- Use the email address connected to your account whenever possible.
- Mention the exact lesson, section, or exam flow that caused the issue.
- Add a screenshot if the issue is visual or hard to describe.
- For public deletion instructions, see /account-deletion.
Swipelijk is an independent educational platform. For official DUO policies, dates, or legal decisions, use the DUO resources linked inside the exam prep flow.