Customer support
Login issues, lessons not loading, progress problems, and bug reports.
support@swipelijk.comInclude your account email and the exact section or lesson involved.
Contact
Reach the right team without guesswork.
Most questions get a reply within one business day. Pick the category that matches your request and we will route it quickly.
Billing and subscriptions
Web payments, App Store subscriptions, invoices, cancellation, premium access, and refund eligibility.
billing@swipelijk.comInclude the email used for the subscription and whether it was a web or App Store purchase.
Privacy and GDPR
Data access, export, correction, or deletion requests.
privacy@swipelijk.comUse this inbox for privacy rights requests for the website or iOS app.
General inquiries
Partnerships, media, collaborations, and broader product questions.
hello@swipelijk.comUse this when your question is not tied to an account problem.
Before You Send
- Use the email address connected to your account whenever possible.
- Mention the exact lesson, section, or exam flow that caused the issue.
- Add a screenshot if the issue is visual or hard to describe.
Swipelijk is an independent educational platform. For official DUO policies, dates, or legal decisions, use the DUO resources linked inside the exam prep flow.